Your go-to resource for everything about our coffee, orders, and more. Browse the questions below or reach out if you need further assistance!
📌 FREQUENTLY ASKED QUESTIONS

Where does Addis Coffee source its beans?
We source our coffee beans from the finest farms in Ethiopia, known for their rich and diverse coffee flavors. Our direct relationships with farmers ensure high-quality, ethically grown beans.
What types of coffee do you offer?
We offer a variety of coffee products, including whole beans, ground coffee, and specialty blends. Our selection includes single-origin Ethiopian coffee as well as expertly crafted blends.
How should I store my coffee to keep it fresh?
To maintain freshness, store your coffee in an airtight container in a cool, dark place. Avoid refrigerating or freezing, as this can introduce moisture and affect the flavor.
Do you offer international shipping?
Yes! We ship our premium coffee worldwide. Shipping rates and delivery times vary based on location. You can check our shipping policy for more details.
What brewing methods work best for Addis Coffee?
Our coffee is versatile and works well with multiple brewing methods, including French press, pour-over, espresso, and drip machines. We recommend checking our brewing guide for the best results.
Is your coffee organic or fair trade?
Many of our coffee products are organically grown and sourced from fair-trade-certified farms. We prioritize ethical and sustainable sourcing practices.
How can I track my order?
Once your order is processed, you will receive a tracking number via email. You can use this number to track your shipment on our website’s "Track Order" page.
How can I contact customer support?
You can reach us through our Contact Us page, email, or live chat support. Our customer service team is happy to assist with any questions or concerns.