FAQ
1Do you have self-pick up if I preferred?
We are an online business and only deliver through our preferred delivery partners.
2What shipping options do you offer?
We currently use Australia Post to send our orders across Australia, and for Brisbane areas we use a local courier.
3Once I place an order, when will the coffee be delivered to me?
Normally, it takes about 3-5 days to be delivered within Australia.
4How can I obtain free shipping?
All orders over $100 are eligible for free regular shipping.
5How long does shipping take?
Shipping times will vary depending on where you are located. To see our complete shipping guide please visit our shipping and returns page.
6Do you take order by email?
Yes, but only for bulk Green coffee beans orders (60 kg and over). But for other orders You can register or set up an account to order online.
7What is your returns policy?
Please check our refund policy.
8Where do you buy coffee beans come from?
We source our beans from coffee growing regions in Ethiopia.
9Can I buy green beans online?
Yes we have seven different varieties of Ethiopian coffee beans from seven different regions in Ethiopia.
